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Reference Letter


Dear Hugh: As you know I will be moving to France, but I would like to take this moment to express to you my gratitude for the professionalism and courtesy you have shown me over the years in the purchase and sale of my two vehicles. Several years ago I purchased an SL convertible from your firm and quite frankly the enjoyment I received from the car was only surpassed by the quality of care and service you provided. The car was exactly as it was presented and the buying experience was as pleasurable as humanly possible. It was the first time I had experienced in 30 years of buying cars. It was pleasant, clean, quick and pleasurable. I would also like to thank you for being able to sell my Saab convertible on consignment. I, like many in the public, think it's easy to sell their car and have exalted expectations of the "selling" experience and "going" price. Well, after a month of trying to sell it myself, I have found a new respect for your profession and the way you approach your customers. Unlike others, you were very open about what you felt I could realize from the sale. Your honesty and openness I found most refreshing.  Thank you again and I wish you the very best of luck. Sincerely, Thomas Roberts