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Reference Letter


Peter Altman Chariots of Palm Beach 2400 N. Florida Mango Rd West Palm Beach, FL 33409 January 26, 2006 Dear Peter, I am writing this letter today just to say thank you for your courtesy and your incredible service during the purchase of my 2002 Audi A4 Quatro. In a time where customer service is almost non-existent, it was nice to see that you did everything in your power to make my car buying experience a very pleasant one. Even though the car was really beautiful, however it was the friendly atmosphere and the lack of pressure in which the s ale was conducted that really amazed me. By the way, thank you for picking me up at the airport. I also would like to express my gratitude to Mr. Hugh Bate for going out of his way to let my friends enjoy the beautiful Aston Martin DB9 that was in the showroom even though we were buying a different car. It was a dream com t rue for them and I truly appreciate it. I would say that your whole organization is in a class by itself when it comes to customer satisfaction. I surely won't hesitate to recommend Chariots of Palm Beach to others and I wish you all continued success for years to come. Yours truly, Jean-Alix Numa