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Reference Letter


Kenneth Milner Port St. Lucie, Fl June 20,2007 Hugh G. Bate Chariots of Palm Beach, Inc. 2400 North Florida Mango Road West Palm Beach, FL 33409 Dear Hugh, I would like you to know that I am extremely satisfied with my car buying experience at your dealership. A couple of months ago I visited your dealership for the first time to look at a care I saw on your website. At that time I met your sales representative Gerard Missbach and learned that the car had been sold. He offered to show me others. Looking over the beautiful showrooms, I told Gerard that most of those cars had to be out of my price range. I told Gerard what I could invest, and he showed me a handful of cars, none of which I decided on that day. However, due to the favorable impression he left me with, I checked your website from time to time until I saw what I was really interested in and which fit my budget. A couple of days later I drove home in a beautiful 2001 Porsche Boxster S with a Porsche Certified extend warranty. The whole experience of dealing with Gerard, yourself, and others at your establishment has been great but what I think is most notable is that I was treated just as well as if I was shopping for a car with a six figure price tag. Anyone can treat an obviously wealthy prospect as if they are important but only those who really understand the \u201cpeople business\u201d and customer service can handle everyone who visits in the same manner. Best Regards, Kenneth Milner